IT Service Management - ISO/IEC 20000 Gap Analysis

Years ago, Globeron assisted one of the largest and most highly reputed IT organizations in Singapore with obtaining the prestigious ISO/IEC 20000 certification. The company became the 1st organization in Singapore to achieve this certification. Since then, Globeron has been involved in IT Service Management consulting and training assignments worldwide with Military, Education, Telecommunications, and other organizations..

Our technical expertise can help your organization in problem determination on the procedural level and our understanding of IT Service Management best practices can help you redesign your IT processes.

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